5/24 Update — We are again aware of members experiencing this issue and seeking a resolution for it again.
5/22 Update — This issue has been resolved.
Elements is aware that some members are experiencing issues with access to their accounts through the shared branch network, mobile deposits, and Zelle payments. We are actively seeking a resolution for this matter, and we apologize for any inconvenience caused to our members.
Please contact us directly at (800) 621-2105 for support. We can provide you with alternatives for conducting your transactions until all access is restored. Thank you for your understanding and loyal business.
